Insurance but not as you know it.

Smarter insurance. Efficient claims. Quality customer service.

Insurance in your pocket

Brilliant quality and value

Anywhere and anytime

Access to real people

Built with experience

About us

Everything you need from insurance but faster

Partnerships

Building member engagement and growth

New

Relax
Our new Retirement Living Resident Contents Insurance couldn't be easier

Digital meets human.
The way insurance is meant to be.

We believe insurance should be easy to access, intuitive and online. But when you need to talk, there's a friendly person on the end of the phone, not a robot.

Everything insurance online 24/7

Purchase, manage and renew your policy online, anywhere, anytime. All you need is a laptop or a mobile and you're on your way. Too easy.

Tailored Insurance solutions

Your policy is designed based on your needs and challenges, whatever your profession or industry. It’s how we offer market-leading quality and value.

Straight-to-the-point communication

We help you stay on top of your policy; what's covered and what's not, with total transparency and honesty.

Delivering intelligence and insight

Our team is only too pleased to share our breadth of knowledge to help you make the complex simple and better manage your risk exposures.

Meet your specialist

When you need it, we'll give you access to a Lockton Pulse expert who'll help you select the perfect policy for your situation and support you in the event of a claim.

Building on the past

Lockton Pulse may be new, although Lockton has been helping to arrange quality insurance solutions for people and businesses since 1966. Over that time, we have forged an enviable reputation for delivering market-leading service, cover, and value as a leading risk and insurance broker. Today, Lockton is the world’s largest privately owned insurance brokerage.

  1 2 3 4 5 6 7 8 9
  1 2 3 4 5 6 7 8 9
+

years presence, delivering risk and insurance solutions to SME groups and individuals globally

  1 2 3 4 5 6 7 8 9
  1 2 3 4 5 6 7 8 9
%

client retention rate in Australia

  1 2 3 4 5 6 7 8 9
  1 2 3 4 5 6 7 8 9
  1 2 3 4 5 6 7 8 9 0
  1 2 3 4 5 6 7 8 9 0
+

Lockton clients in Australia and New Zealand

About us

You're in safe hands

Choose Lockton Pulse to manage your insurance needs with confidence. We make the complex simple, and the simple super-fast. Want to find out more? Visit our About Us page.

Our approach

We're with you when it really counts.

We never lose sight of the reason why you invested in choosing to cover through us in the first place. You can rely on our team to help ensure that your claim is a priority. We’re in your corner for a super-fast settlement.

At a time when you're at your most vulnerable, we don't believe you should have to wait to get the ball rolling. This is why you can lodge your claim from anywhere in the world by simply contacting a friendly Lockton Pulse representative.

You won't hear about lost or delayed paperwork with us. We treat your claim as if it were our own, and we'll keep you up to speed.

When it comes to your claim, we don't leave the job to a computer. Behind the scenes, we have a team of dedicated locally-based humans advocating for a fast settlement.

Don't understand something about your claim? We'll explain it to you in clear and concise language. Our policy specialists will give you the rundown on anything you want to know.

Already insured? We make switching simple.

Switching from your current insurer needn't be a big ordeal, and you don't even have to wait for your current coverage to lapse. Let us show you how with our latest offering, Retirement Living Residents Contents Insurance.

Step 01

Revise

Take a close look at your current policy. Check for policy limits, exclusions, excesses, and fees.

Step 02

Understand

Figure out the timing and understand when your current policy ends.

Step 03

Check

Check how Lockton Pulse stacks up against your current policy. Consider the range of coverage, and not just the premium.

Step 04

Purchase

Purchase your new cover from Lockton Pulse.

Step 05

Notify

Decline any renewal and cancel your old policy. Refer to your current insurer's details to find out how.

FAQs

Do you still have questions? You might find the answers you're looking for here.

Log in to manage your insurance policy online.

Click to get a quote for Retirement Living Resident Contents Insurance.

Read more about Lockton Pulse Partnerships.

Subscribe to be the first to know what’s next, or share any product ideas with us.

Let's talk

Ready to hear more about the smartest risk consulting insurance broker in Australia? Reach out and we'll chat about how we can help you with all of your insurance needs.

© 2024 Lockton Companies Australia Pty Ltd (Lockton). ABN 85 114 565 785 | AFSL 291 954 | All rights reserved.


The information provided on this website is general information only and does not take into account your objectives, financial situation or needs. Lockton trading as Lockton Pulse is not the insurer of any insurance products offered. While the content contributors have taken reasonable care in compiling the information presented on this website, Lockton Pulse does not give any warranty, representation or assurance, either express or implied, as to the completeness, accuracy or otherwise, of the information. The information is not intended to be interpreted as advice on which you should rely and may not be, and does not purport to be, all of the information relevant to your objectives, financial situation or needs. You should have regard for your objectives, financial situation and needs, and obtain professional or specialist advice before you take, or refrain from taking, any action based on the information contained on this website. Terms, conditions, limits, and exclusions may apply. For full details refer to the specific insurance policy wordings and/or Product Disclosure Statements available from Lockton Pulse upon request via enquiries@locktonpulse.com.

View our Financial Services Guide

For Complaints - Complaints | Lockton | Customer Vulnerability and Financial Hardship  

Whistleblower Policy

This website uses cookies

We use cookies to ensure that we give you the best experience on our website. By clicking “Accept All”, you agree to the storing of cookies on your device to enhance site navigation, analyse site usage, and assist in our marketing efforts. You can also manage your cookie settings by clicking “Cookies Settings”.

Reject All
Accept All